SML Training and Consultancy

Meeting Skills and Global Conference Calls Training Courses

Meetings

Meetings are extremely expensive. There are many reasons why people arrange meetings and whilst most
of them are probably valid, there is no guarantee that a meeting will achieve the purpose for which it
was convened. Good chairing
skills can certainly increase the effectiveness of a meeting but each person attending has certain responsibilities which they take to
any meeting, no matter who is
chairing it.

Conference Calls

With globalisation, remote management and teleworking, conference calls often replace face-to-face meetings. Our international experience and personal experience of remote and cross-cultural management enables us to help participants to learn how to make conference calls and remote teamwork more effective.

We design an extremely practical workshop. About 75% of the day is dedicated to running meetings/conference calls and giving feedback on skills. The theory is reinforced with learning points emerging from participating in, and observing, meetings, some of which are recorded on video.

SML Meeting Skills Training Course

A typical one-day meeting skills course for up to 12 participants could include:

Purposes for which a meeting/conference call is appropriate
When, and when not, to use a teleconference or videoconference
How to prepare for meetings
Chairing meetings/conference calls
Influencing at meetings
Rackham and Morgan’s Behavioural Analysis model
The role and skills of minute taking
Team briefing
Brainstorming/creative problem-solving meetings
Group consensus decision-making meetings
Stages in the development of newly-constituted groups
Group dynamics and interpreting non-verbal behaviour
Cultural differences and personal styles (MBTI)