SML Communication, Influencing and Assertiveness Courses in Australia, Asia, EMEA and the UK

Our workshops are designed to give participants an opportunity to become more aware of how they influence, and are influenced by, others.

They are recommended for anyone who would like to:

• behave more assertively (which could mean less aggressively / defensively), or
• have more influence, or
• understand and respond to other people’s behaviour better.

Our courses cover all aspects of communication – verbal, non-verbal and emails. They can be run as a one or a two day course, for staff at any level, in any occupation, and can be pitched at introductory or advanced level, according to your business needs. The workshop is highly participative. Our approach is pragmatic yet based on sound psychological research. We usually take up to a maximum of 10 per course.

In-house 2-day training courses can be designed to meet your specific needs and are endorsed by the Institute of Leadership and Management (ILM). The ILM is the UK's foremost professional body in the field of leadership and development. After attending this workshop, there is an option for participants to receive a Development Award (certificate) from the ILM.

‘SML have been running Communication and Influencing Skills for us regularly since the mid-90s. It is extremely well received by front office and back office staff alike, from new grads to MDs, technical specialists and administrators. We are currently offering the course at least monthly to keep up with demand’

Marva Gowie
Citigroup

 

We also run courses on written communication, including letter writing, report writing and briefing.

Contact us for more information on influencing and communication with global internal and external clients and suppliers.