Boom in Conference Calls

New research by the Chartered Institute of Personnel Development (CIPD) has shown that conference calls are more prevalent in business that ever before. In one technology provider, 79% of office-based workers now take part in conference calls, however 54% said that they are not as effective as they should be and 60% admit to carrying out other activities such as checking e-mails or browsing the web.

Over half said that they often struggled to hear people's contributions. Other common irritations included background noise (42%) and people talking for too long (30%), late joiners and heavy breathers.

21-Jul-2010 | Industry news

Back to all news stories

Contact us

Tel: +44 (0)1344 620508
or Contact Us

What people are saying

“SML have been delivering bespoke Communication and Influencing Skills workshops for us regularly since the mid-90s. They are extremely well received by front office and back office staff alike, from new grads to MDs, technical specialists and administrators.”

Professional Services Sector
 

“SML provide a number of personal effectiveness programmes for us, which always receive positive feedback from participants. I am particularly impressed by SML’s straightforward, uncomplicated approach and professional delivery of training.”

HR Manager
Financial Services Organisation

“I had worked successfully with SML in my last job, so when I joined my present company as Chief Executive, I felt confident inviting them to facilitate a one-day off-site with my new team. Together we clarified the purpose of the meeting and agreed how best to achieve the objectives. We found the Myers-Briggs session particularly enlightening.”

Chief Executive
Fund Management Company

“SML have been an integral part of Alfa Laval’s training programme for over 10 years. The feedback from their training is always excellent - something I am happy to support, both as an organiser of training and as a past trainee.”

Phillipa James
Alfa Laval

"Many consultancies say that they work collaboratively to design bespoke solutions for each client. SML is one of the few I have experienced who actually put this into practice, with exceptional results."

Lee-Anne
OD Associate and Senior Consultant with SML

"SML worked in collaboration with us to understand and interpret our requirements. They then designed and delivered an effective programme that successfully introduced our staff appraisal system."

HR Manager
Petrochemical Company

© 2010 SML Training & Consultancy | Terms and Conditions | Sitemap | Facebook Twitter
Privacy Policy | Environmental Policy | Quality Policy | Site by Lightmaker
  • Institute of Leadership & Management
  • Investor in People
  • UKAS
  • UKAS